11/20/2022 0 Comments Oolite retaining wall![]() ![]() ![]() Please ensure you or your representative is available to sign for the delivery, otherwise, you may be liable for a re-delivery charge per pack if the goods are unable to be left.įor large orders, alternative delivery methods can be arranged. advise of any constraints which may restrict access to the delivery address.ensure the delivery area is flat and solid enough to take the weight of a pallet truck.check the address details and telephone number so that we can contact you if necessary on the day of delivery.When we confirm your order has been despatched by email you should: Please note we cannot deliver onto a slope. Oolite retaining wall driver#The driver may attempt to place the product on a driveway at their discretion. We recommend reserving some space for your delivery. Unless otherwise requested, all deliveries are to the kerbside only (e.g. If you cannot find the information you were looking for, please check our FAQ page for further information.ĭeliveries normally take place Monday to Friday, excluding bank and public holidays, usually between 8am to 6pm.ĭeliveries are made using a tail lift vehicle which requires a solid, flat surface for the offload. Please read this page carefully before placing your order, to ensure that we deliver to your postcode at a time that is convenient for you. You will receive your tracking information via email. Our delivery lead-time is now extended - and is 3-5 working days on all orders. We’re doing everything we can to get back to our normal service as soon as possible!ĬOVID-19: We are delivering online orders. Thank you for your understanding during these unprecedented times. ![]() We will relay the information to you as soon as we get it. Collections take 3-5 working days to be made based on the availability of the haulierĦ) Customer Service – Please be aware our customer service team can only convey information to you as quickly as we can get it back from the pallet networks who are currently under enormous pressure. We cannot advise of a delivery date before 2 working days so please do not call.ģ) Your trades person - Do not book your landscaper or builder in until the goods have arrived (because delivery estimates are not guaranteed)Ĥ) Replacements - Replacement goods lead time (damages) is estimated at 8 working days to arrive (therefore please order 10% extra for breakages, cuts & corners)ĥ) Collections - You can arrange a collection (starting from £100 per pallet) for full, unused pallets only. Oolite retaining wall update#DELIVERY UPDATE – IMPORTANT INFORMATION ***PLEASE READ***ĭue to the after-effects of Covid-19 the UK haulage network is under substantial pressure and reduced capacity.ġ) Delivery - Delivery lead time is currently estimated at 3-5 working days (this may vary)Ģ) Tracking - You will receive text tracking from the couriers approximately 2 working days from placing your order. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |